SHIPPING AND DELIVERY

Shipping Method

All orders are shipped through USPS Ground Advantage, our trusted carrier.
This service typically delivers within 2–5 business days once your order has been processed.

Shipping Locations

At this time, we ship within the United States only.
We are unable to offer international shipping.

Processing Time

Each candle is poured in small batches and packaged with care.
Please allow 1–3 business days for processing before your order ships.

Shipping Origin

All orders are shipped from our studio in Maryland, USA.

Tracking

Once your order is fulfilled, you will receive a tracking number via email so you can follow your package every step of the way.

Shipping Issues

If your order appears delayed, lost, or damaged in transit, please reach out to us at support@machmoon.com, and we’ll assist you promptly.