TERMS OF USE

1. General Information

MachMoon (“we,” “us,” “our”) operates this website to provide handcrafted candles, goods, and related services.
By using our site, you represent that you are at least 18 years old or accessing under the supervision of a parent or guardian.

2. Use of Our Website

You may not use our website for any unlawful purpose, or in a way that could harm, disable, or impair its functionality.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information

We strive to display our products as accurately as possible.
However, slight variations in color, texture, or appearance may occur due to lighting, device screens, or the handmade nature of our products.

Prices, product availability, and descriptions may change without notice.

4. Orders & Payments

All orders placed through our website are subject to acceptance and availability.
We reserve the right to limit or cancel quantities purchased per person, per order, or per household.

Payments must be made at the time of checkout through the approved payment methods provided.

5. Shipping & Delivery

By placing an order, you agree to our Shipping Policy, which outlines delivery methods, limitations, and timelines.
Shipping times provided are estimates and may vary due to factors outside of our control.

6. Returns & Exchanges

All returns and exchanges must comply with our Returns & Exchanges Policy.
We reserve the right to deny returns that do not meet the conditions outlined in that policy.

7. Intellectual Property

All content on this site—including logos, photography, designs, text, and product descriptions—is the property of MachMoon and may not be copied, reproduced, or used without our written consent.

8. Privacy

Your submission of personal information through our website is governed by our Privacy Policy.
We do not sell or share your personal information with third parties except as required to fulfill your order.

9. Limitation of Liability

MachMoon is not liable for any damages resulting from the use or inability to use our website or products, including but not limited to:

  • service interruptions

  • inaccuracies

  • misuse of products

  • shipping delays

Our total liability will not exceed the amount you paid for your order.

10. Changes to Terms

We may update or modify these Terms of Use at any time.
Changes will be posted on this page, and continued use of the site means you accept the updated terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:
support@machmoon.com